For clinics and practices
Free tools for insurance work. No accounts, no patient data.
See a day at the front desk with Covered · 1 minPrintable handouts
One page each, with a QR code to the matching tool. Add your practice’s name and phone, then print or save as PDF. Spanish versions were written alongside the English; have a bilingual staff member read them before printing in volume.
- Open and print
Prior authorization: what to expect
Hand out when you submit a prior authorization. Has blanks for the date sent and reference number, so patients call their plan, not your front desk.
- Open and print
Got a surprise bill?
For patients questioning a bill: check the EOB first, No Surprises Act rights, financial assistance.
- Open and print
Keep your Medicaid at renewal
For Medicaid and CHIP patients. Renewals help them keep coverage, and keep your claims paid.
- Open and print
Before your visit
Send with appointment reminders: network, referral, prior approval, and cost checks that prevent denied claims.
- Open and print
Has your insurance changed?
Hand out at check-in, especially in January: what to bring when a plan changes, so claims go to the right one.
Tools your staff can send patients to
- Is this doctor in network?
Checks the insurer’s own directory for the patient’s plan type, live for UnitedHealthcare, Cigna, Humana, Kaiser, Molina, and several Blue Cross Blue Shield companies.
- Bill checker
Compares a bill with the EOB and drafts a letter to the billing office.
- Plan a visit
Coverage, network check, and local prices for a service.
- Help paying for coverage
Medicaid, CHIP, Marketplace tax credits, and Medicare savings programs.
- Keep Medicaid at renewal
What the renewal letter means and the deadline, in English and Spanish, so visits stay billable.
Is your practice listed correctly?
Insurer directories are often wrong. List the plans your office actually takes, so patients searching for you see the right answer. We confirm your work email and review each update. You also get a free practice page and a waiting-room poster with a QR code.
Update the insurance we takeWhat to say to patients
“This is a free site that explains your coverage in plain language. Scan the code and it’ll tell you what your plan has to do and by when, and what to say when you call them.”
Covered gives general information from official sources, not a guarantee of coverage. Patients should still confirm with their plan; the tools tell them exactly what to ask.
How it helps your practice
- Fewer “what’s happening with my approval?” calls
- The prior authorization handout and guide tell patients your office sends the request, the plan’s legal deadline, and how to check with the plan using a reference number.
- Fewer denied claims
- Patients check network status, referrals, and prior approval before the visit, using the plan name on their card.
- Faster letters of medical necessity
- Patients answer the questions; your clinician gets a draft that addresses the plan’s criteria, ready to edit and sign.
- Fewer billing disputes and bad debt
- The bill checker compares bills with the EOB, explains the No Surprises Act, and points patients to financial assistance before they stop paying.
- Patients who keep their coverage
- The Medicaid renewal guide (English and Spanish) helps patients answer renewal letters on time, so visits stay billable.