Has your insurance changed? Tell us before your visit
If we bill a plan you no longer have, the claim is denied and the bill comes to you.
Write a note with your new insurance
Tell us when
- You have a new insurance card, even from the same company.
- You changed jobs, turned 26 or 65, or your Medicaid was renewed or ended.
- You have a second plan now, or you lost one.
What we need
- The front and back of your new card (bring it, or send us a photo).
- The day the new coverage started.
- Whether the old plan ended, and when.
What to check
- Ask us if we are in network with the new plan. Give the plan name on the card, not just the company.
- Approvals from your old plan do not carry over. Ask us to request them again.
- Tell your pharmacy and your other doctors too.
Write it down
- New insurance company and plan name
- (blank to fill in)
- Member ID
- (blank to fill in)
- Group number
- (blank to fill in)
- Date it started
- (blank to fill in)